Our Office Hours

Monday - Friday 8am-5pm

Appointment lines are open from 7:30am-4:30pm

If you need to reach the on-call provider, please call our answering service at 1-888-275-9975.

For medical emergencies, please call 911

Driving Directions:

We are located right off Blue Ridge Road on Fair Meadow Lane in the Blue Ridge Plaza building on the left.

Who do I contact for questions about my bill?

You can contact Patient Services at 1-866-557-2612 or send an email to nccustomerservice@physerveinc.com.

Who do I contact for questions about my claim?

Please contact your insurance company directly if you have any questions about your benefits or the way a claim was processed. Understanding your benefits is important for you to ensure your insurance carrier pays correctly according to your policy. If you think your insurance company has processed your claim incorrectly, please contact patient services and we’ll be happy to assist you.